Draft, pending review. This statement is a good-faith draft and has not yet completed legal and accessibility review. It does not assert audited or certified conformance. If you encounter a barrier, use the contact below — we will help regardless of what this page says.
Accessibility
Accessibility statement
FOIAdesk is software municipalities use to receive and answer public records requests. We want everyone — including people who use assistive technology — to be able to file and follow a request.
Last reviewed: June 2026
The standard we build to
We design and test the public records-request portal and this marketing site against the WCAG 2.1 Level AA success criteria. That is the same level most public bodies are expected to meet. We treat it as the bar for new work and as a checklist when we review existing screens.
What we do
- Build with semantic HTML and named landmarks so screen readers can navigate the page structure.
- Make every control reachable and operable with a keyboard, with a visible focus indicator on the element that has focus.
- Avoid conveying information with color alone, and check text and interface contrast against the AA thresholds.
- Respect the reader's system settings for reduced motion and high contrast.
- Offer the public portal in more than one language so requesters are not blocked by the interface language.
Known limitations
This is an actively developed product, and not every screen has been independently audited. Some areas — for example, documents uploaded by an agency or third-party content embedded by a tenant — are outside our direct control and may not meet the same standard. We are working through these and will update this statement as we go.
Tell us about a barrier
If any part of a records-request portal is hard or impossible for you to use, you do not have to navigate it alone. Contact the agency's records office directly — they can take your request another way and are required to help you. You can usually find their contact details on the portal you were using or on the agency's own website.
If the problem is with the FOIAdesk software itself rather than a particular agency, you can reach us at accessibility@foiadesk.com. Please tell us the page or step, what went wrong, and the assistive technology you were using if you can — it helps us reproduce and fix the issue.
This statement
We review this statement as the product changes. The wording above is a draft pending formal legal and accessibility review and will be updated once that review is complete. See also our privacy notice.